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WhatsApp Business Integration

Explore quotations, invoices and business messaging using approved WhatsApp workflows.

Request a tailored demo →Explore the ecosystem
WORKFLOW OVERVIEW

Business messaging lifecycle

Establish permissionStep 1
Prepare approved messageStep 2
Send documentsStep 3
Review delivery statusStep 4
Capabilities

Business features and workflows

01

Quotation and invoice document messaging concepts

Designed to support responsible, configurable business workflows.

02

Approved templates and customer permission workflows

Designed to support responsible, configurable business workflows.

03

Delivery, failure and re-engagement status handling

Designed to support responsible, configurable business workflows.

How it works

Connected workflow, clear responsibilities

Establish permissionStep 1
Prepare approved messageStep 2
Send documentsStep 3
Review delivery statusStep 4

Important: WhatsApp Business Platform policy, templates and messaging windows apply. This page does not promise unrestricted outbound messages.

Questions

Before you choose a solution

Can this be adapted to our business?

Configuration and exact licensing vary by business. Request a tailored demonstration.

Can it connect to other modules?

Integration possibilities are reviewed during requirements analysis; not every deployment contains every module.

How do we get started?

Contact InTouch to confirm the implemented features and the appropriate onboarding workflow.

Discuss your business requirements

Our team can confirm which capabilities are available in the version and configuration appropriate for your business.

Talk to InTouch →